This sections provides information for residents.
Smart Meters
The Government has asked Britain’s energy suppliers to install smart meters in every home in the country by 2019. These will replace existing electricity and gas meters. Please be advised that the replacement of these meters is being carried out by energy companies and not Your Housing Group.
New Mutual Exchange Scheme
Following the successful merger between Arena Housing Group and Harvest Housing Group, which led to the launch of Your Housing Group on 2 April 2012, we have joined up with Homeswapper, which is the same
mutual exchange scheme used successfully by residents of Harvest Housing Group. Follow this link for further information.
Care and Repair Services - Wigan
Wigan Borough Care and Repair Service work primarily with older people who own their own home. They provide free help and advice. Please see attached
leaflet for further information.
New Shared Ownership Schemes
Rechargeable repairs
Arena has introduced
rechargeable repairs to encourage residents to take responsibility for the maintenance of their home in accordance with their conditions of tenancy. Please follow the link for further information.
'My Home Energy Switch'
'My Home Energy Switch'
is a new free energy switching service. Please follow the link for more information.
Community's Relief at Eviction
A
community in Halewood, which has been terrorised by an anti-social family for years, is finally celebrating its eviction. Please follow link for more information.
Local Offers Launched
Arena Homes "
Local Offers" are published. Please follow link for details.
£100 Cashback when you leave an Arena Homes property
Arena Homes are running a scheme offering a
cashback payment for residents moving on. Please follow this link for more information.
Appointment System for Repairs
Arena Homes joins 'Arena 300'
This new group is all about engaging with and empowering you, our residents, to help us improve the service we offer by listening to your experience of it. Comprising 300 residents from right across the Arena Housing Group, 'Arena 300' is a new sounding board that will get right to the heart of Arena's services and your experience of them. Follow this link for more information on
Arena 300.