Emergency and general repairs can be reported directly to our call centre on the free phone number below
0800 073 0613
Orbis out of hours emergency telephone number is 0844 8933 950 You can also complete this form to report on line, please do not use this form for emergency repairs.
Gas repairs can be reported directly to our contractors PH Jones on the free phone number below
0800 107 0527
If you are having a problem reporting repairs you can also call into our office at The Breckfield Centre, Liverpool L5 4QT, and use the repairs freephone provided in reception. Alternatively you can ring on 0151 263 6236 and ask for the Anfield Regeneration Office.
Under the conditions of your tenancy you are responsible for keeping any appliances in your home in a safe condition. Additionally we are responsible under law to ensure all properties in our ownership are serviced annually. We will take all necessary steps to ensure that this is carried out, including court action. If you have recently missed an visit by our contractors please ring 0800 107 0527 immediately. Failure to do so could result additional cost to you, or even your home!