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Providing Better Homes, Building Better Lives Strapline Image
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THE ARENA BONUS SCHEME. High quality, comfortable homes, fast response to repairs and regular upkeep of properties used to be the way to judge a good housing association. Used to be. Today, quite rightly, people expect a bit more. Arena Bonus is the extra you get when you become one of our residents. True, you still get a high quality home, built and maintained to exacting standards. But now you get a whole lot more.

Higher standards of service, free benefits advice, ongoing estate improvements, direct resident involvement in decisions that affect you and your home, and the flexibility of priority transfers if you need to move home as your needs change. And that's not all.

Redecoration vouchers to help you personalise your new home, money-saving discounts for local shops and services, cheaper gas and electricity, rent discounts for direct debit payers, and specially-negotiated home contents insurance. What you might call a bit of a bonus.

Shopping Savings Card

Arena has teamed up with Countdown, the UK's leading provider of savings programmes, to give all our residents a savings card that will entitle you to money off goods and service from well known high street retailers. Savings are available at stores, supermarkets and leisure attractions including Kwik Save, Sainsbury's, Woolworths, Halfords, Warner Village Cinemas, Pizza Hut, Café Rouge, CD Wow, Choices Video, Phones 4 U, Somerfield, B & Q, Comet, Pleasureland Southport and Alton Towers to name just a few. In fact, there are savings available at over 25,000 outlets across the UK. Savings are also available on holidays and even at shops and restaurants in other European Countries.

Details can be obtained from their website:

http://www.countdowncard.com/Arena/

The Arena Bonus

  • Home for life
  • Redecoration allowances
  • Direct debit discount
  • Low cost home contents insurance
  • Discount shopping scheme
  • Customer service guarantee
  • Plain English communication
  • 24 hour repair service
  • On-line services
  • Community grants scheme
  • Welfare rights advice
  • Cyclical programme of repairs and renewals
  • Arena Bonus Fund
  • Handyman scheme
  • Resident involvement in decision making
  • Zero tolerance of neighbour nuisance or racial harassment
  • Balanced communities
  • Lifestyle magazine
  • Loyalty recognition
Arena Housing Association, 14 Columbus Quay, Riverside Drive L3 4DB
Telephone: 0151 726 8808  |  Fax: 0151 726 1800
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